Our goal is to ship within 24 hours after your payment confirmation. However, during preorder arrivals, it may take up to 2 business days to dispatch your order.
Orders are shipped from Surabaya – from Monday to Saturday (09.00 - 17.00 WIB)
Deliveries across Indonesia are handled by JNE. Delivery method that we prefer is YES (Yakin Esok Sampai) which takes approximately 1-2 days. However, not all cities are eligible for YES deliveries. If you live in cities not eligible for YES deliveries, your order will be shipped using REG delivery method which takes 3-4 days.
All shipments that are sent by leathersmell.com are insured against theft and accidental damage at your expense.
Once your order has been dispatched, you will receive an email containing JNE air waybill number, which you can use to track your order online. If you are registered with us, you can also follow delivery by signing into your account and selecting My Account, followed by Order Status and History.
Shipping cost will be automatically calculated by our system according to your location details and the size of your package.